To obtain a training position in a dynamic organization by exhibiting performance professional conduct to utilize my skills and trainings in development and be committed to life integrity and highest ethical standards that would further enhance my career and enable the organiszation achieve its goal and objectiveTo indulge understanding to the clients through guidance
AGNES KUKUYA
CERTIFIED SECRETARY
Summary
Dynamic professional with a proven track record at BUTERE CLINICAL RESEARCH CENTRE, enhancing team collaboration and boosting productivity through excellent communication and internal communications skills. Demonstrated ability to lead with creativity, fostering community engagement and achieving significant improvements in operational efficiency. Passionate about quality performance and skilled in planning, I excel in fast-paced environments, driving success and customer satisfaction.
Creative and data-driven candidate with extensive knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new procedures.
Overview
12
12
years of professional experience
2
2
Languages
Work History
FIELD AND COMMUNICATION PERSONNEL
BUTERE CLINICAL RESEARCH CENTRE
12.2021 - Current
- Identifying of participants who meet the inclusion criteria as per the study protocol through mobilisation,field work,outreach and through community health promoters.
- Registration of the participants,briefing and consenting of the participants.
- Scheduling of participants and tracing of missed visits through phonecalls and home visits.
- Streamlined internal communication processes for improved team collaboration and productivity.
- Updating of weekly phonecall of participants
- Sorting and updating study logs and daily rota.
- From NOV 2024 worked on the protocol:Phase III,randomized,observer blind,placebo-controlled,multi-centre,multinational study to evaluate the efficacy,immunogenicity and safety of Respiratory Syncytial Virus vaccine in infant and toddlers(PEARL) Ongoing.
- From JUL 2024 worked on the protocol Phase III,Multi-Centre,Randomized,Observer-Blind,Active Controlled Non-Inferiority study to evaluate the Immunogenicity and Safety of Shanghai institute of Biological products Co.,ltd's Prequalified GSK MMR Vaccine in Healthy African Children 9-11 months of Age. Ongoing
- From OCT 2022 to OCT 2024 worked on the protocol:An Open -Label Extension Study of Voxelotor Administered Orally to participants with Sickle Cell Disease .
- From DEC 2022 worked on the protocol Phase 2/3 Double Blind ,Randomized,Multicentre Study to evaluate the Efficacy and Safety of Mitapivat in subjects with Sickle Cell Disease. Ongoing
- From DEC 2021 to AUG 2024 worked on the protocol:A Parallel-group,Phase III,Multi-stage,modified double blind,multi-armed study to assess the efficacy ,safety and immunogenicity of SARS-CoV-2 Adjuvanted Recombinant Protein Vaccines(monovalent and bivalent)for prevention against COVID-19 in adults 18 years of ade and older as a primary series and Open -label extension to assess immunogenicity,safety ,efficacy of a monovalent booster dose of SARS -CoV-2 Adjuvanted Recombinant Protein Vaccine.
SALES MANAGER
AFRICA PLANTATION CAPITAL
04.2018 - 04.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Field work and Survey,.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
STORE MANAGER OF OPERATION
HUNKER TRADING CO. L.T.D
12.2016 - 12.2017
- Improved store efficiency by implementing inventory management systems and streamlining operational processes.
- Conducted regular audits of all store departments to ensure adherence to operational standards and identify areas requiring attention or improvement.
- Implemented loss prevention strategies to minimize shrinkage rates while maintaining an inviting shopping experience for customers.
- Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
CASHIER
MOLLINE TRADERS L.T.D
02.2014 - 06.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
SUPERVISOR OF FACTORY OPERATION
GRAPHICS AND ALLIED L.T.D
01.2013 - 12.2013
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Developed strong relationships with suppliers, negotiating favorable contracts to secure high-quality materials at competitive prices.
- Championed sustainability initiatives within the facility, incorporating eco-friendly practices into daily operations while reducing overall environmental impact.
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
- Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
Education
SINGLE AND GROUP CERTIFICATE IN SECRETARIAL STUDY
DYNAMIC INSTITUTE OF MANAGEMENT AND ACCOUNTANCY
NAIROBIINFORMATION TECHNOLOGY
ELITE TRAINING INSTITUTE
NAIROBIST STEPHENS NAMASOLI SECONDARY SCHOOL
KAKAMEGA COUNTYMANYULIA PRIMARY SCHOOL
KAKAMAEGA COUNTYCOLLABORATIVE INSTITUTION TRAINING INITIATIVE
BASIC LIFE SUPPORT
AMERICAN HEART ASSOCIATION
Skills
Exellent Communication skills
Accomplishments
- Supervised team of fifty staff members.
- Achieved sales by introducing online marketing through online platforms.
- Resolved product issue through consumer testing.
Interests
Timeline
FIELD AND COMMUNICATION PERSONNEL
BUTERE CLINICAL RESEARCH CENTRE
12.2021 - Current
SALES MANAGER
AFRICA PLANTATION CAPITAL
04.2018 - 04.2019
STORE MANAGER OF OPERATION
HUNKER TRADING CO. L.T.D
12.2016 - 12.2017
CASHIER
MOLLINE TRADERS L.T.D
02.2014 - 06.2016
SUPERVISOR OF FACTORY OPERATION
GRAPHICS AND ALLIED L.T.D
01.2013 - 12.2013
SINGLE AND GROUP CERTIFICATE IN SECRETARIAL STUDY
DYNAMIC INSTITUTE OF MANAGEMENT AND ACCOUNTANCY
INFORMATION TECHNOLOGY
ELITE TRAINING INSTITUTE
ST STEPHENS NAMASOLI SECONDARY SCHOOL
MANYULIA PRIMARY SCHOOL
COLLABORATIVE INSTITUTION TRAINING INITIATIVE
BASIC LIFE SUPPORT
AMERICAN HEART ASSOCIATION
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