AGATHA WAMBUI MATHENGE
Nairobi
Summary
A dedicated and versatile professional with strong teamwork, problem-solving, and organizational abilities. Proven track record in marketing, promoting brands, and driving sales. Skilled in developing and executing innovative marketing strategies, organizing successful events, and optimizing campaigns through data analysis. Known for excellent interpersonal skills, fostering relationships with clients and stakeholders. Seeking a role that leverages my skills and contribute to organizational success and growth.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
1
1
Language
Work History
AI Chatbot Training Expert
REMOTASK
08.2023 - Current
- Helped various companies and teams build new technologies and products, particularly those that involve Artificial Intelligence
- Helped Artificial Intelligence to become better writers
- Assisted with data labeling and evaluation
- Trained generative Artificial Intelligence models, helping them become proficient coders and building the next generation of coding tools
- Explored new technologies and approaches to streamline processes
- Facilitated successful completion of projects from concept to launch
- Gathered, organized and input information into digital database.
TRANSCRIPTIONIST
REV.COM AND DATAGAIN
03.2020 - 08.2023
- Listened to captured English audios and generated comprehensive transcripts
- Downloaded and drafted legal proceedings and transcribed them in utmost discretion
- Replayed dictation tapes to verify contextual accuracy of reports
- Returned dictated reports in electronic form for physician review, signature and corrections
- Developed and adhered to exacting transcription quality assurance standards and metrics
- Proofread, reviewed and verified dictation for accuracy and quality against established standards
Sales Executive
YELLOWMOON MARKETING OF THE EAST AFRICA, BREWERIES LIMITED
02.2019 - 01.2020
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Shared feedback and ideas with management to improve processes.
- Delivered public demonstrations for crowds at stores, trade shows and conferences.
- Built relationships and personalized future client development opportunities by collecting customer data.
- Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Promoted positive company image through superior customer service experiences.
- Increased client profits by establishing strong brand representation through face-to-face marketing.
- Evaluated market data to develop and create business strategies and marketing plans.
Sales Associate
EXACT EXPERIENTIAL KENYA
01.2018 - 12.2018
- Lead a team of brand promoters to produce the best results
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared weekly results and submitted them for verification and approval
- Prepared analyses of the profit margin and produced monthly performance reports
- Educated marketers on the brand knowledge and assisted with any arising issues
- Arranged and coordinated meetings that enhanced brand awareness for the company
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Trained, coached, and mentored new sales associates for maximum performance
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
Education
Bachelor of Arts - Geographic Systems, Tourism And Political Science
The University of Nairobi
Nairobi 01.2017 -
Skills
Appointment Schedulingundefined
Certification
2015-2016: Pettans School of computer studies: Internet technology and web design
Languages
English
Proficient
C2
Swahili
Proficient
C2
Timeline
AI Chatbot Training Expert
REMOTASK
08.2023 - Current
TRANSCRIPTIONIST
REV.COM AND DATAGAIN
03.2020 - 08.2023
Sales Executive
YELLOWMOON MARKETING OF THE EAST AFRICA, BREWERIES LIMITED
02.2019 - 01.2020
Sales Associate
EXACT EXPERIENTIAL KENYA
01.2018 - 12.2018
Bachelor of Arts - Geographic Systems, Tourism And Political Science
The University of Nairobi
01.2017 -
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