Adrew Mwau
ECONOMIC & STATICIAN
Nairobi, Nairobi Province,30
Summary
Dedicated professional with a strong background in customer service and teamwork. Proven ability to adapt quickly, communicate effectively, and solve problems efficiently. Committed to enhancing customer satisfaction through positive interactions.
Overview
6
6
years of professional experience
Work History
Finance and Administration
Cheflinklimited
01.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Kal-Timson Hardware
09.2020 - 12.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products and providing product information.
- Maintained cleanliness and organization of checkout area and store displays.
- Handled cash, credit, and refund transactions accurately to minimize discrepancies.
- Collaborated with team members to ensure optimal stock levels on sales floor.
- Managed customer inquiries and resolved issues promptly to enhance satisfaction.
- Trained new cashiers in operational procedures and customer service standards.
- Tracked inventory levels to facilitate timely restocking of merchandise.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Economics & Statistic
Moi University
Eldoret, Uasin Gishu, Kenya 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Finance and Administration
Cheflinklimited
01.2021 - Current
Cashier
Kal-Timson Hardware
09.2020 - 12.2021
Bachelor of Science - Economics & Statistic
Moi University
04.2001 -