ADAH REBECCA NAROCHO
Virtual Assistant
Nairobi
Summary
- A flexible creative copywriter ready to take on varied and diverse writing projects. Equally skilled at delivering technical whitepapers and promotional ad/sales copy. Known for fulfilling duties typically assigned to several writers and editors. Keen to take ownership of brand identity initiatives and customer outreach efforts.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering over 3 years of experience providing quality administrative support to clients.
Overview
5
5
years of professional experience
Work History
Sales Consultant Representative
JUMIA
Nairobi
01.2019 - Current
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Responded to telephone and in-person requests for information.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Provided sales and customer service assistance to walk-in traffic
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Virtual Executive Assistant
UPWORK
NAIROBI
09.2017 - Current
- Revised work to identify missed mistakes before completing assigned assignments.
- Researched content and grammatical issues to check accuracy of information.
- Managed finished works and version edits for comprehensive record of each file.
- Checked and corrected grammatical and spelling errors in diverse documents.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Developed and maintained database of high-quality boilerplate copy, enabling faster service and turnaround for time-sensitive projects.
- Compared assigned tasks to internal and external information databases for accuracy and plagiarism.
- Followed established guidelines to maintain style quality and consistency in produced content.
Creative Copywriter
Upwork
Nairobi
09.2017 - Current
- Supported client projects from planning to on-time completion of quality deliverables.
- Reviewed and edited final copy for accuracy and to correct grammar errors.
- Created high-impact messaging for marketing media, contributing to increases in revenues and market share.
- Improved click conversion rates with strategic creation of online advertisements.
- Improved search result rankings with targeted SEO strategy.
- Developed short and long-term media outreach strategies in collaboration with cross-functional teams.
- Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
Education
B.ed Arts ( Special Needs Education) - English Language And Literature
KENYATTA UNIVERSITY
Along Thika Road, Kenya12.2021
Kenya Certificate of Secondary Education -
Archbishop Njenga Girls High School
Lugari, Kenya11.2015
Kenya Certificate of Primary Education -
Mukumu Girls Primary
Kakamega10.2011
GED -
Green Park Academy
Eldoret2003
Skills
- Network development
- Product promotions
- Interpersonal communication skills
- Performance improvement
- Content editing knowledge
- Grammarly proficiency
- Attention to Detail
- Good Telephone Etiquette
- Search Engine Optimization (SEO)
- Unique content creation
- Marketing communications expertise
- Marketing and advertising strategies
References
References
Dr. J.K.S MAKOKHA
Lecturer K.U
Makokha.justus@ku.ac.ke
Calvin Obatt
Survegc.om
obattcalvin@gmail.com
Affiliations
- Virtual Association for Administrative Professionals (VAAP), member 2009 - Present
Languages
luo, Swahili
Native language
English
Proficient
C2
French
Elementary
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Time is money
Timeline
Sales Consultant Representative
JUMIA
01.2019 - Current
Virtual Executive Assistant
UPWORK
09.2017 - Current
Creative Copywriter
Upwork
09.2017 - Current
B.ed Arts ( Special Needs Education) - English Language And Literature
KENYATTA UNIVERSITY
Kenya Certificate of Secondary Education -
Archbishop Njenga Girls High School
Kenya Certificate of Primary Education -
Mukumu Girls Primary
GED -
Green Park Academy
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