Moodle
ABIJAH WAIRIMU WACHIRA
Nairobi
Summary
Seasoned Operations Manager and talented leader with 4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Operations Manager
E-Learning Solutions
Nairobi, Nairobi Province
09.2021 - Current
- Oversee comprehensive operational processes and supervise diverse team of 8 professionals (graphic designer, 5 developers, 2 administrative assistants, financial accountant)
- Support project strategy implementation ensuring timeline adherence and quality delivery
- Manage end-to-end HR functions including recruitment, talent acquisition, and staff development
- Implement and monitor business continuity strategies and corporate governance regulations
- Responsible for end-to-end revenue management, cost control, and gross margin optimization
- Oversee online platform administration including payment coordination and system maintenance
- Manage partnership pipeline and integration analysis, assessing ROI to determine service viability
- Monitor products and services portfolio against business objectives and performance standards
- Serve as strategic partner to shared platform services, ensuring seamless end-to-end service delivery
- Drive cross-functional collaboration supporting comprehensive products and services portfolio
- Partner with business development teams to enhance sales activities and identify growth opportunities
- Establish processes for gathering stakeholder feedback and addressing client requirements
- Successfully completed psychosocial support program in collaboration with Ministry of Education (6-month project, Sept 2021-Jan 2022)
- Championed creation of new in-house Learning Management System (ElsatHub)
- Led team in successful project coordination for course conversion into Web-based Trainings for multiple international clients including AU, AUCDC, and Ethiopian TVET
Independent Consultant
08.2021 - 09.2021
- Provided comprehensive financial advisory services to diverse client portfolio
- Assisted clients with statutory returns filing and regulatory compliance
- Compiled financial accounts and statements ensuring accuracy and timeliness
Accounts Officer
Wavetec Africa Limited
10.2019 - 07.2021
- Evaluated financial operations and recommended best practices, identifying issues and strategizing solutions
- Managed all accounting and administrative processes for Kenya office operations
- Analysed company financial data to assess financial health and generate management reports
- Ensured regulatory compliance with financial laws and managed tax returns processing
- Managed obligations to suppliers, customers, and third-party vendors maintaining comprehensive records
- Coordinated import activities in liaison with Dubai and Pakistan offices ensuring timely material delivery
- Negotiated competitive rates with financial institutions maximizing organizational benefits
- Enhanced and implemented financial accounting systems, processes, and control systems
- Coordinated external financial audits in collaboration with auditors and head office
- Prepared comprehensive accounting reports for management including annual and quarterly accounts
- Introduced daily, monthly, and annual cash position tracking systems using SAP
- Successfully coordinated importation and clearance of project materials
- Negotiated competitive forex rates resulting in significant cost savings
- Assisted in closure of dormant tax account with minimal penalties
Accounts Assistant
Kenya School of Monetary Studies
05.2018 - 09.2019
- Prepared, processed, and managed payments while maintaining accurate booking records
- Conducted daily bank reconciliation and RTGS transaction processing
- Managed accounts payable, receivable, and payroll documentation
- Tracked profits and losses providing daily business performance insights
- Communicated with clients regarding invoice and payment discrepancies
- Followed up on institutional training and student pending debts
- Collaborated with senior leadership on special projects and initiatives
- Successfully recovered 60% of outstanding student debts within 12 months through dedicated follow-up procedures
Executive Administration Assistant
Kenya School of Monetary Studies
03.2018 - 05.2018
- Managed front office operations including correspondence distribution and filing
- Provided seamless executive support to business directors
- Coordinated event planning, meetings, and associated travel arrangements
- Maintained effective internal and external customer communications
Academic Support Officer
Kenya School of Monetary Studies
Nairobi, Nairobi Province
04.2016 - 03.2018
- Provided technical assistance in project implementation and program development
- Created content for new training programs coordinating postgraduate and modular programs
- Coordinated with finance department for budget allocation and financial planning
- Successfully implemented and coordinated ECAF (Executive Certificate in Agricultural Finance) Training project funded by USDA, delivering trainings across East Africa
Research Intern
Kenya School of Monetary Studies
Nairobi, Nairobi Province
06.2014 - 12.2015
- Created content for investment and financial courses
- Coordinated stakeholder input forums for program development
- Provided technical assistance in project implementation and Bloomberg terminal setup
- Assisted in coordination of postgraduate programs
- Attended meetings and presentations to learn project details.
- Performed data entry tasks meticulously, maintaining high levels of accuracy throughout the entire dataset.
Education
Master of Science - Data Analytics and Operations
Arden University
London 01.2023 - Current
Certified Investment & Financial Analyst -
Kenya Accounts & Secretaries National Examination Board
Nairobi 01.2016 - 01.2018
Bachelor of Economics - Statistics
University of Nairobi
Nairobi, 30 05.2011 - 12.2014
Skills
Operations management
Affiliations
AIESEC University of Nairobi, 01/01/12, 12/31/14, Leadership development and international exchange program participation
Software
SAP
Zoho
MS Office
Google Workspace
Articulate 360
Ispring Suite
Languages
English
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
Interests
Travelling
Reading
Binge watching series
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To know what is right and not to do it is the worst cowardice.
Confucius
Timeline
Master of Science - Data Analytics and Operations
Arden University
01.2023 - Current
Operations Manager
E-Learning Solutions
09.2021 - Current
Independent Consultant
08.2021 - 09.2021
Accounts Officer
Wavetec Africa Limited
10.2019 - 07.2021
Accounts Assistant
Kenya School of Monetary Studies
05.2018 - 09.2019
Executive Administration Assistant
Kenya School of Monetary Studies
03.2018 - 05.2018
Academic Support Officer
Kenya School of Monetary Studies
04.2016 - 03.2018
Certified Investment & Financial Analyst -
Kenya Accounts & Secretaries National Examination Board
01.2016 - 01.2018
Research Intern
Kenya School of Monetary Studies
06.2014 - 12.2015
Bachelor of Economics - Statistics
University of Nairobi
05.2011 - 12.2014
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