Abigael Njoroge
Data Annotator
Nairobi, Nairobi Province,30
Summary
Driven by a commitment to excellence, Leveraged meticulous attention to detail and robust data processing skills at CloudFactory to enhance AI model performance significantly. Adeptness in customer service and proven ability to adapt and deliver under pressure fostered team efficiency and client satisfaction across roles, including impactful social media strategy implementation at Don Deva Hair Therapy. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Data Annotator
CloudFactory
Nairobi, Nairobi Province
02.2021 - Current
- Enhanced data accuracy by meticulously annotating and labeling various data types.
- Followed strict quality control measures for consistently reliable results throughout diverse assignments.
- Strengthened AI model performance by identifying patterns and trends in annotated data sets for further analysis.
- Trained approximately 20 new team members on annotation tools, ensuring consistency across all projects.
- Collaborated with a team of annotators for consistent and accurate data labeling efforts.
- Maintained open communication with the project lead, reporting progress and challenges faced during annotations.
- Adapted quickly to changes in project needs or priorities, ensuring smooth transitions between assignments.
- Participated in regular team meetings to discuss project updates, challenges, and opportunities for growth.
- Ensured adherence to data privacy policies while handling sensitive information during the annotation process.
- Compared transcribed data with source document to detect and correct errors.
Social Media Manager
Don Deva Hair Therapy
10.2022 - 08.2023
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased brand awareness by developing and implementing effective social media strategies.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Analyzed and reported social media and online marketing campaign results.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Event Planning Assistant
Kazawa Limited
Nairobi, Nairobi Province
03.2019 - 04.2021
- Maximized venue potential through strategic space utilization and innovative design concepts, creating unforgettable atmospheres for guests.
- Exceeded client expectations through exceptional attention to detail, from the planning stages to event wrap-up.
- Increased client satisfaction by proactively addressing concerns and providing timely solutions for any issues that arose during events.
- Ensured client satisfaction by customizing each event plan according to their unique preferences and requirements.
- Boosted team productivity by efficiently delegating tasks among staff members according to individual strengths and skill sets.
- Maintained a high level of professionalism and composure in stressful situations, effectively troubleshooting issues as they arose.
- Performed event coordination for larger parties and gatherings of approximately 50-200 people.
Education
Bachelor of Science - Forensic Science
Kenyatta University
Nairobi, Nairobi Province, Kenya 01.2014 - 12.2019
Skills
Data Entry
Word Processing
Data Accuracy
Data labeling accuracy
File Management
Fast Typing Speed
Maintains confidentiality
Professional and mature
Data Processing
Meticulous attention to detail
Independent worker
Customer Service-Oriented
Timeline
Social Media Manager
Don Deva Hair Therapy
10.2022 - 08.2023
Data Annotator
CloudFactory
02.2021 - Current
Event Planning Assistant
Kazawa Limited
03.2019 - 04.2021
Bachelor of Science - Forensic Science
Kenyatta University
01.2014 - 12.2019
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