ABIGAEL KIMANI
BARISTA
Nairobi,NAIROBI
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of all aspects, including planting, roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Efficient Barista dedicated to making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Diligent cashier with detail-orientation and efficiency in processing large volumes of money on daily basis. Calm multitasker with unique ability to manage numerous orders simultaneously and without error.
Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.
Overview
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Barista
Mai shayi coffee roasters
Lagos, LAGOS
01.2021 - 03.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Trained new employees in groups and in one-on-one scenarios.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Accurately took to-go and special orders via phone.
- Handled transactions, including OLTP systems, payment processing, cash change and issuing of receipt.
Coffee Barista
Connect Coffee
Nairobi, NAIROBI
12.2020 - 12.2020
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained regular and consistent attendance and punctuality.
- Accurately took to-go and special orders via phone.
HOSTESS/WAITRESS
Milan Concepts
Nairobi, NAIROBI
11.2019 - 04.2020
- Cultivated positive guest relations by managing information and organizing speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Answered customer questions about hours, seating and menu information.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Bachelor of Arts - Economics And Finance
Kenyatta University
NAIROBI COUNTY 09.2015 - 12.2019
BARISTA
Connect Coffee Acadamy
NAIROBI COUNTY 11.2020 - 11.2020
Skills
Food preparation and safety
REREREES
Peterson Mugambi
Manager Maishayi Coffee Roasters
mobile: +2347048789053
email:petersonmungambi62@gmail.com
Joseph Ndung'u
Educator Connect Coffee Acadamy
mobile:+254729797326
Timeline
Barista
Mai shayi coffee roasters
01.2021 - 03.2021
Coffee Barista
Connect Coffee
12.2020 - 12.2020
BARISTA
Connect Coffee Acadamy
11.2020 - 11.2020
HOSTESS/WAITRESS
Milan Concepts
11.2019 - 04.2020
Bachelor of Arts - Economics And Finance
Kenyatta University
09.2015 - 12.2019
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