Translated and transcribed audio and articles accurately for diverse audiences.
Collaborated with teams to develop language training materials for diverse clients.
Conducted language assessments to determine client needs and preferences.
Provided expertise on Somali cultural norms and idioms to enhance understanding.
Economic Professor
Milwaukee Area Technical College
08.2014 - 06.2023
Prepare and deliver lecture/instruction notes to class
Develop curriculum and monitor and revise as appropriate to maintain course effectiveness, assist in program evaluation.
Assess student performance and advise students on academic issues.
Promote the education/training program and motivate students by participating and collaborating with the advisory committee in efforts to recruit and retain students.
Rail Supervisor
Metropolitan Council
St. Paul
04.2018 - 09.2018
Supervise and mentor train operators to be safe, be efficient and make sure they follow standard company policies
Maintain up-to-date information on all current and recurring rail operations and procedures
Provide operational support for high volume crowd control during special events, emergencies, and unforeseen occurrences
Operator/Route Supervisor/Dispatcher
Milwaukee County Transit Services
Milwaukee
08.2005 - 04.2018
Monitor and manage daily transit related activities using Automatic Vehicle Location (AVL). Direct the movement of the County transit fleet, ensuring optimum transit service by monitoring schedules adherence and operator performance.
Provide direction, guidance and leadership to employees using 800MHz radio, telephone and computerized texting (DCM) in order to create a productive and positive work environment, document performance and write violations when needed.
Train new field supervisors and control center supervisors
Make mechanical call decisions based on information from the operators by differentiating minor and major issues
Plan, coordinate, and identify issues that affect transit operation and make recommendations to optimize transit services.
Semi Operator
Frozen Food Express
Lemont
Hauling goods from point Illinois to Wisconsin
Maintaining a detailed log of work hours in compliance with State and Federal laws