ABDIRAHIM Abdi Ibrahim
Nairobi, Nairobi Province,30
Summary
Proven Sales Representative from Applied Knowledge, adept in customer relations and sales strategy development. Excelled in expanding customer base and consistently outperformed sales targets through expert knowledge and strategic selling, achieving top performer status. Skilled in prospecting and closing, with a knack for fostering trust-based relationships, enhancing client satisfaction, and driving repeat business.
Overview
1
1
year of professional experience
Work History
Sales Representative
Applied Knowledge LIMITED
09.2023 - 02.2024
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Expanded customer base through calling , networking, and relationship building.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Managed approximately 5 incoming calls, and unlimited DMS per day from the business.
Sales Agent
Hirsi Digital Solutions
01.2023 - 07.2024
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Achieved top performer status within the company due to consistent high sales numbers.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Education
7TH LEVEL - Sales And Marketing Education
03.2023
Bachelor of Arts - Business Communications
12.2019
Skills
- Complex Problem-Solving
- Closing Techniques
- Upselling and Cross Selling
- Competitor research
- Sales expertise
- Strategy Development
- Staff Training
- Closing talents
- Sales closing
- Sales strategy development
Timeline
Sales Representative - Applied Knowledge LIMITED
09.2023 - 02.2024
Sales Agent - Hirsi Digital Solutions
01.2023 - 07.2024
7th Level ACADEMY - 7TH LEVEL, Sales And Marketing Education
Kenya Methodist University - Bachelor of Arts, Business Communications
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