Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Custom
References
Timeline
Generic

Abdinour Samatar Shil

London,United Kingdom

Summary

Results-driven Executive Assistant, Project Manager, and COO with 5+ years' experience supporting senior leaders, managing projects, and delivering operational improvements in multinational and startup environments. Skilled in delivering at pace, using data and technology to improve efficiency, and working together with diverse teams to achieve shared goals. Academic foundation in Computer Science (Minor in International Relations), complemented by ongoing certifications in project management and cybersecurity. Recently shortlisted for the UK Civil Service SIP, demonstrating strong alignment with public service values, diversity, and inclusion.

Overview

5
5
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Chief Operating Officer (COO)

Nuno Pharmaceuticals
Nairobi, South C
11.2024 - 09.2025
  • Seeing the Big Picture: Digitised operations by launching an online pharmacy platform with Mpesa/Paystack, expanding access to 1,000+ customers within 3 months.
  • Making Effective Decisions: Implemented inventory and supplier digitisation, reducing stock wastage by 20% and improving procurement efficiency.
  • Delivering at Pace: Directed social media campaigns that increased recurring orders by 35% within the first quarter.
  • Working Together: Introduced CRM and workflow automation, improving repeat sales and customer engagement by 25%.

Project Manager & Executive Assistant to CDO

Six Star Global
Remote, London
07.2024 - 12.2024
  • Delivering at Pace: Streamlined the CDO's executive functions, improving response times by 40% through inbox and calendar optimisation.
  • Working Together: Coordinated 5+ cross-departmental projects, ensuring all milestones were delivered on time.
  • Making Effective Decisions: Deployed AI-driven tools, cutting project bottlenecks and increasing team productivity by 30%.
  • Communicating & Influencing: Acted as a key liaison between departments, improving communication and reducing duplicate work.

Freelance Digital Services Consultant

Fiverr, Upwork
Remote
01.2021 - 12.2023
  • Delivering at Pace: Delivered 20+ client projects across web design, SEO, and digital marketing under tight deadlines.
  • Making Effective Decisions: Designed CRM systems that reduced client onboarding times by 40% and improved service consistency.
  • Communicating & Influencing: Increased clients' organic search visibility by 50% through tailored SEO strategies.
  • Working Together: Built long-term client relationships with a 95% retention rate.

Executive & Administrative Assistant

Arcadis
London
04.2021 - 08.2022
  • Delivering at Pace: Provided executive-level support to senior leadership, streamlining reporting processes and cutting reporting errors by 15%.
  • Working Together: Coordinated projects across 4 departments, enabling timely delivery of infrastructure reports and client proposals.
  • Communicating & Influencing: Handled ~25 customer queries daily via phone/email, resolving over 90% at first contact.

Education

BSc - Applied Computer Technologies, Computer Science Pathway, Minor in International Relations

United States International University - Africa
01.2023 - 01.2025

A-Levels -

Chelsea Academy Sixth Form
01.2019 - 01.2021

Secondary Education - GCSEs

Fulham Boys School
London, Fulham
09.2014 - 01.2019

Skills

  • Executive Support
  • Project Management
  • Agile & Scrum (Jira)
  • Workflow Optimisation
  • Stakeholder & Relationship Management
  • Data Analysis
  • CRM & Productivity Tools (HubSpot, Salesforce, Airtable, MS Office, G-Suite)
  • HTML / CSS / JavaScript / React
  • Responsive Web Design
  • Adobe Creative Suite (Photoshop, Premiere Pro), Canva, UI/UX
  • International Relations
  • Public Policy Formulation
  • Diplomatic Negotiation & Bilateral Relations
  • International Development Evaluation
  • Peacekeeping Strategies
  • Leadership & Influence
  • Multilingual Communication
  • Cross-Cultural Skills

Websites

Certification

  • Cisco Certified Network Associate (CCNA), In Progress / Planned, 12/31/25
  • Certified Ethical Hacker (CEH), In Progress / Planned, 12/31/25
  • CompTIA Security+, In Progress / Planned, 12/31/25
  • PRINCE2 Agile Foundation & Practitioner, In Progress / Planned, 12/31/25
  • PMO (Project Management Office) Certification, In Progress / Planned, 12/31/25

Languages

Somali
Native
English
Native
Swahili
Fluent
Arabic
Upper intermediate
Other East African & Somali dialects
Elementary

Custom

  • Shortlisted for the UK Civil Service Summer Internship Programme (SIP).
  • Exploring opportunities with the United Nations and British High Commission (Nairobi/Mogadishu) in media monitoring, policy, and project delivery.
  • Engaged in charity initiatives in Wajir, Isiolo, and rural Kenya, supporting logistics, fundraising, and aid distribution.

References

References available upon request.

Timeline

Chief Operating Officer (COO)

Nuno Pharmaceuticals
11.2024 - 09.2025

Project Manager & Executive Assistant to CDO

Six Star Global
07.2024 - 12.2024

BSc - Applied Computer Technologies, Computer Science Pathway, Minor in International Relations

United States International University - Africa
01.2023 - 01.2025

Executive & Administrative Assistant

Arcadis
04.2021 - 08.2022

Freelance Digital Services Consultant

Fiverr, Upwork
01.2021 - 12.2023

A-Levels -

Chelsea Academy Sixth Form
01.2019 - 01.2021

Secondary Education - GCSEs

Fulham Boys School
09.2014 - 01.2019

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Abdinour Samatar Shil