Microsoft power Bi
ABDIFATAH ABDULLAHI
Data Analyst
Nairobi
Summary
Knowledgeable IT Officer oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
IT Officer
Save The Children International
Mogadishu
08.2020 - 06.2023
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Created and terminated user's accounts from start to finish in business applications.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Information Management System officer
Danish Refugee Council
Islamabad
08.2017 - 05.2020
- Developed diagrams to describe and lay out logical operational steps.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
IT & Network Administrator
UNHCR
Karachi
03.2015 - 02.2017
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Recommended development of plans for systems development and operations.
- Planned annual budgets to fund IT projects and control spending.
IT Intern
Computer Collegi@te
Karachi
01.2015 - 06.2015
- Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
- Assisted IT team members by crafting project research material for implementation.
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
Education
MBA - HR
Geomatika University College
Kuala Lumpur, Malaysia 01.2018 - 04.2019
Bachelor of Science - Information Technology
Preston Institute OfManagement Science&Technology
Karachi, Pakistan 06.2013 - 08.2017
Skills
Data formatting
Software
Tableau
Additional Information
Reference depends upon request.
Timeline
IT Officer
Save The Children International
08.2020 - 06.2023
MBA - HR
Geomatika University College
01.2018 - 04.2019
Information Management System officer
Danish Refugee Council
08.2017 - 05.2020
IT & Network Administrator
UNHCR
03.2015 - 02.2017
IT Intern
Computer Collegi@te
01.2015 - 06.2015
Bachelor of Science - Information Technology
Preston Institute OfManagement Science&Technology
06.2013 - 08.2017
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