Abdallah Ali Abdallah
Sales Representative
Nairobi, Nairobi Province
Summary
Adept at expanding customer bases and fostering key relationships, I leveraged customer service and sales development skills at Capwell Industries to significantly enhance sales revenue. My proactive approach in business development and customer retention, coupled with a knack for identifying high-potential accounts, underscores my ability to drive results and build lasting client connections.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Capwell Industries
04.2024 - 08.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Identified and tapped into new markets, significantly expanding customer base.
Self Employed
Self
06.2022 - 12.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Data Collector Enumerator
Coastal Bottlers Ltd
01.2022 - 04.2022
- Attended training sessions and workshops on best practices in data collection techniques, enhancing personal skillset and knowledge base.
- Reduced errors through rigorous data validation techniques, ensuring the reliability of collected information.
- Streamlined data collection processes by implementing efficient methodologies and tools, resulting in increased productivity.
- Managed large datasets with precision and care, maintaining organized records for easy access and analysis.
- Contributed valuable feedback regarding questionnaire content during pilot testing phases.
- Effectively communicated findings from collected data through clear visualizations and concise written summaries for stakeholder review.
- Collaborated with team members to identify areas for improvement in data collection methods, leading to higher quality results.
- Complied with ethical guidelines by maintaining confidentiality of respondent information at all times during the enumeration process.
- Supported supervisors with regular progress reports, allowing them to monitor project status effectively.
- Maintained strong professional relationships with respondents during interviews, fostering trust and cooperation throughout the data collection process.
- Utilized advanced software programs for efficient data entry and processing, increasing overall efficiency.
- Ensured timely completion of assigned tasks by diligently adhering to project deadlines and schedules.
- Identified potential sources of bias or error in survey design by carefully reviewing questionnaires before administering them.
- Assisted in the development of training materials for new Data Collector Enumerators, contributing to their successful onboarding process.
- Facilitated smooth communication between researchers and participants through effective scheduling coordination.
- Conducted surveys and documented all responses.
- Uploaded or transmitted data using secure protocols.
- Gathered and submitted observational information in addition to required data points.
Education
Associate of Arts - Certificate in Procurement
Mombasa Aviation
Mombasa, Mombasa District, Kenya 04.2001 -
Skills
Customer Needs Assessment
Customer Service
Sales Development
Client Service
Sales closing
Customer Retention
Customer Relationship Building
Sales consultation
Relationship Building
Business Development
Product and service knowledge
Customer Relations
Network development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved wrong data entry which led to Route to Market efficieny for Coca Cols ( Coastal Bottlers).
- Collaborated with team of 150 in the development of Every Dealer Survey for Coca Cola ( Costal Bottlers 0
- Team leader for Capwell football team, Currently in Div2 of Football of Kenya Federation
- Participated in Professional football trials in Dubai - 2019
Languages
Swahili, English
Native language
Arabic
Elementary
A2
Certification
Computer Skills - Application Packages
Interests
Grow my Skills into Digital Sales and Marketing
football
A captain, disciplined team leader, incepted in Good Hope Academy in Mombasa,
High School football Captain for three Years.
Assistant Captain for Capwell football team
Captain for Kenya School of Aviation College football team
Timeline
Computer Skills - Application Packages
05-2024
Sales Representative
Capwell Industries
04.2024 - 08.2024
Self Employed
Self
06.2022 - 12.2023
Data Collector Enumerator
Coastal Bottlers Ltd
01.2022 - 04.2022
Associate of Arts - Certificate in Procurement
Mombasa Aviation
04.2001 -