AARON MUTUNGA
Nairobi, Nairobi Province,30
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Showroom Manager
Doyex Group Ltd
MOMBASA, NYALI.
08.2023 - Current
- Established a strong vendor network that enhanced product offerings while maintaining competitive pricing structures.
- Liaised with marketing team to identify and develop sales and promotional events.
- Leveraged social media platforms to showcase new arrivals and special offers, expanding showroom's reach and attracting online shoppers.
- Implemented targeted marketing campaigns to attract new customers, resulting in increased foot traffic to showroom.
- Increased showroom sales by developing and implementing dynamic display strategies that highlighted key product features.
- Collaborated with sales team to set realistic yet challenging sales targets, motivating team to exceed expectations.
- Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
- Enhanced online presence by updating website content regularly with engaging visuals showcasing latest products available at the showroom.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Maintained accurate financial records for all transactions within the showroom, ensuring timely invoicing and payment collections from clients.
- Provided prompt, courteous service to every individual entering showroom.
- Generated personal sales to meet or exceed established sales goals.
- Supervised inventory and placed orders to replenish low running supplies.
- Enhanced visual appeal of showroom with strategic lighting and layout adjustments, making products more attractive to customers.
- Solved customer complaints with timely and effective solutions, maintaining positive reputation in market.
- Managed inventory levels for optimal stock availability, resulting in reduced backorders and customer wait times.
Delivery Driver
REGAL PERMACEUTICAL LTD
Nairobi, Nairobi Province, Kenya
11.2020 - 03.2022
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Verified accuracy of all deliveries against order forms.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Improved delivery accuracy by diligently checking orders before departure.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
CLERK
SUMAN SHARKTI LTD
Nairobi, Nairobi Province, Kenya
02.2017 - 01.2019
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
- Sorted documents and maintained organized filing process.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Education
No Degree - Hotel Management
KENYA UTALII COLLEGE
Nairobi, Nairobi Province, Kenya09-2017
No Degree - Driving & Mechanism Theories
PETANS DRIVING SCHOOL
Nairobi, Nairobi Province, Kenya01-2016
No Degree - Computer And Information Systems
COMPENG COMPUTER COLLEGE
Nairobi, Nairobi Province, Kenya11-2013
Skills
- Store operations
- Interpersonal and written communication
- Brand awareness
- Teamwork and collaboration
- Customer service
- Flexible schedule
- Attention to detail
- Safety management
- Operations support
Sports & Entertainment
Watching & actively participating in all related activiteis
Road trips
Driving around in different roads adding up to my experience.
Timeline
Showroom Manager
Doyex Group Ltd
08.2023 - Current
Delivery Driver
REGAL PERMACEUTICAL LTD
11.2020 - 03.2022
CLERK
SUMAN SHARKTI LTD
02.2017 - 01.2019
No Degree - Hotel Management
KENYA UTALII COLLEGE
No Degree - Driving & Mechanism Theories
PETANS DRIVING SCHOOL
No Degree - Computer And Information Systems
COMPENG COMPUTER COLLEGE
Certification
- Driving License - 9 years