Sherriz Mideva
Psychologist
Mombasa,Nyali
Summary
Emerging psychologist familiar with industry operations built over two years of experience. Offering strong communication and collaboration skills. Seeking to leverage hands-on experience and education to build long-term career in field.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Counselor
Integrat Enterprises (M&M Wellness)
Mombasa, Mombasa
11.2020 - Current
- Worked with professionals looking to optimize their performance and self development.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits
- Led up to 15 individual sessions per week and 2 group therapy meetings
Administrative Assistant
Detail Masters Limited
Nairobi, Nairobi
02.2019 - 03.2020
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Handled client correspondence and tracked records to foster office efficiency.
- Coached new employees on administrative procedures, company policies and performance standards.
- Managed over 20 customer calls per day.
- Created PowerPoint presentations for business development purposes
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
- Managed Access databases converting complex data into easy-to-interpret data
- Generated reports and typed letters in Word and prepared PowerPoint presentations
Collections Officer
Sani Limited
Nairobi, Nairobi
11.2018 - 02.2020
- Assisted debtors in setting up payment plans to recover overdue balances.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Counseled debtors on payment options and arranged installment agreements.
- Started foreclosure and repossession processes when warranted.
- Handled 150 outbound and inbound calls daily with goal of collecting owed debt
- Achieved monthly goals of ksh. 800,000 through effective use of negotiation and problem solving skills
- Researched, analyzed and settled 8 disputes per week
Education
Bachelor of Arts - Psychology
Kenyatta University
Nairobi 09.2014 - 12.2018
High School Diploma -
Our Lady of Mercy Secondary School
Nairobi 01.2010 - 11.2013
Skills
Mental health support
Social skills teacher
Public speaking ability
Office administration
Writing reports
Administrative support
Timeline
Counselor
Integrat Enterprises (M&M Wellness)
11.2020 - Current
Administrative Assistant
Detail Masters Limited
02.2019 - 03.2020
Collections Officer
Sani Limited
11.2018 - 02.2020
Bachelor of Arts - Psychology
Kenyatta University
09.2014 - 12.2018
High School Diploma -
Our Lady of Mercy Secondary School
01.2010 - 11.2013