HARMONY MAUTI
Warsaw,Mazowia
Summary
PERSONAL ATTRIBUTES Excellent interpersonal and communication skills. Ability to work under pressure and meet strict deadlines. Team work, ability to work different people, in an internal environment. Initiative person as I take challenges and taking new opportunities to develop, also setting and achieving goals and acting independently
Overview
3
3
Languages
6
6
years of post-secondary education
3
3
years of professional experience
Work History
Mathematics Teacher
International American School of Warsaw
Warsaw, Mazowia
08.2020 - Current
- Prepared and implemented lesson plans covering required course topics.
- Provided meaningful math instruction to improve math skills of children.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Customer Service Representative
Sitel Poland
Warsaw, Mazowia
10.2018 - 09.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Responded to customer requests for products, services and company information.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Mathematics Tutor
Lucent Tuition Center
Nairobi, Nairobi
01.2016 - 07.2016
- Designed age-appropriate math activities to help student progress.
- Supported students with helpful study habits and exam strategies.
- Created special handouts, study guides and enrichment materials to boost student knowledge.
- Met with students and discussed educational goals and expectations.
Education
Master of Science - Environmental Management
University of Warsaw
Warsaw 10.2018 - 09.2019
No Degree - Polish Studies
UNIVERSITY oF LODZ; SCHOOL oF POLISH FOR FOREIGNERS
Lodz 10.2016 - 09.2017
Bachelor of education (arts) - Education
College of Education And External Studies
Nairobi 09.2010 - 09.2014
Skills
Computer proficiency
Excellent work ethic
Customer service
Teamwork
Analytical skills
Critical thinking
Additional Information
Dickson Kombo
University of Rotterdam
d.n.kombo@hr.nl
Monika Mętrak Ph.D.
Assistant professor at the Faculty of Biology of the University of Warsaw
mmetrak@biol.uw.edu.pl
Timeline
Mathematics Teacher
International American School of Warsaw
08.2020 - Current
Customer Service Representative
Sitel Poland
10.2018 - 09.2020
Master of Science - Environmental Management
University of Warsaw
10.2018 - 09.2019
No Degree - Polish Studies
UNIVERSITY oF LODZ; SCHOOL oF POLISH FOR FOREIGNERS
10.2016 - 09.2017
Mathematics Tutor
Lucent Tuition Center
01.2016 - 07.2016
Bachelor of education (arts) - Education
College of Education And External Studies
09.2010 - 09.2014