Victoria Ndinda Muli
Nairobi, Nairobi Province
Summary
Dedicated social worker with over a decade of experience in providing transformative support to children, adults and families in need. Skilled in case management, crisis intervention, counselling, safeguarding, risk assessment, management and safety planning with commitment to empowering and improving the wellbeing and inclusion of diverse population. Proven track record in capacity building underscores my commitment to impactful social work.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Social Worker and Development Officer
Congregation of the Mission, Kenya
01.2019 - Current
- Assessment and evaluation of service users and beneficiaries’ needs for person centered approach and care plan
- Designated safeguarding officer for protection of children and vulnerable persons
- Case identification, assessment and intervention with field and home visits
- Case management by building professional relationships with families and clients to effectively meet their needs
- Advocate for client needs within legal and policy frameworks to ensure access to services and fair treatment
- Work with multi agency and multidisciplinary groups to ensure holistic support and care as well as learn on emerging social issues
- Analyse client cases to identify underlying issues and develop targeted interventions to improve quality of life
- Assess safeguarding needs in Programs, organise safeguarding workshops, facilitate safeguarding trainings
- Collaborate with schools to foster child protection and enhance learning environment
- Build relationships to enhance clients involvement in care plan as well as family and community networks
- Navigate complex social service systems to connect clients with essential resources
- Offer immediate direct assistance, linking and making referrals are required
- Conduct individual and group counseling sessions and accompaniment to support clients cope with challenges and make resolutions to improve client emotional well-being
- Documentation and record keeping in compliance with regulations and confidentiality
- Project design and implementation through working with the institutions leadership to develop programs/projects that align with their mission and bring about social transformation
- Project management and program supervision via visiting project sites, working with project offices to implement projects as indicated in the proposal and design
- Capacity building by conducting training for social and economic empowerment
- Developing community outreach projects to enhance participation for social impact
Social Worker
Marigat Catholic Mission Hospital
02.2018 - 12.2018
- Conducted need assessment for the community and families and developed client tailored intervention plans
- Conducted home visit for follow-ups and environment assessment
- Supported in-patient clients with discharge plan
- Home-base care to clients on respite care and terminal illness
- Collaborated with multidisciplinary teams for optimum care
- Referrals on cases of child abuse and neglect, and conducted awareness workshops on child rights and abuses
- Educated community members on behavior change
- Tracing and reintegration of children with their families
- Provided crisis intervention for families facing alcoholism, domestic violence, hunger and internally displaced persons
- Individual and group therapy to support clients handle trauma
- Contacted health talks for mothers, early childhood pregnancies and terminal illness
- Accompanied clients to access services from the government facilities and other social service providers
- Training hospital service seekers and community members on hygiene practices
- Documentation and record keeping
Social Worker
Daughters of Charity of St. Vincent DePaul
01.2009 - 01.2018
- Conducted needs assessment in the communities and people seeking services from the organisation
- Interviewed clients, families, or groups to assess situations, limitations and implement services to address needs.
- Home-based care, medical care support and accompaniment for hospital appointment
- Supported clients and families with counseling, psychosocial support, empathy and compassion during difficult times
- Maintained regular contact with clients by calling and home visits
- Monitored clients' progress and adherence to treatment plans
- Supported clients develop new behavior change strategies and coping mechanisms
- Provided crisis intervention services for clients experiencing domestic violence, drug abuse and natural calamities
- Networked with other service providers to learn best practices
- Facilitated Health and motivational talks for service users
Education
Master of Arts - Social Transformation (Sustainable Development)
Tangaza University
Nairobi, Kenya11-2024
Bachelor of Arts - Sustainable Human Development
Catholic University of Eastern Africa
Nairobi, Kenya10-2014
Associate of Arts - Social Work And Community Development
Kenya Institute of Professional Studies
Nairobi, Kenya01-2011
Skills
- Safeguarding
- Case management
- Risk assessment
- Client confidentiality
- Capacity building
- Relationship building
- Counselling
- Proposal writing
Accomplishments
- Social impact and safeguarding: Impacted over 30,000 beneficiaries, completed child protection workshops and Trainer of Trainer training and rescued children to safe environments
- Community empowerment and support: Successfully led 6 groups of economic initiatives for vulnerable populations/families to enhance quality of life and have sustainable livelihoods
- Project design and Implementation: Supported project cycle and successful grant proposals with an annual budget of over $80,000
Certification
Misean Cara, Ireland: November, 2023
ToT in Safeguarding children and Vulnerable persons
Tangaza University College, Nairobi: March, 2022
Child Safeguarding and Protection
KIMMAGE DSC Development Studies Centre: November,2014
Understanding & Addressing Gender-Based Violence
Embulbul Education and Counseling Centre: March, 2012
Counselling Skills
Ministry of Public Health and Sanitation: April 2009
Community Health Worker
Affiliations
- Available on request
Timeline
Social Worker and Development Officer
Congregation of the Mission, Kenya
01.2019 - Current
Social Worker
Marigat Catholic Mission Hospital
02.2018 - 12.2018
Social Worker
Daughters of Charity of St. Vincent DePaul
01.2009 - 01.2018
Master of Arts - Social Transformation (Sustainable Development)
Tangaza University
Bachelor of Arts - Sustainable Human Development
Catholic University of Eastern Africa
Associate of Arts - Social Work And Community Development
Kenya Institute of Professional Studies
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