Kelvin Kahuro

• Mentored junior analysts in the development of their technical skills, fostering a collaborative team environment focused on continuous improvement opportunities.
• Optimize financial reporting by developing streamlined processes for quarterly reserve analyses and annual valuation reports.
• Carry out life insurance product pricing and rate checking
• Carry out technical valuation for insurance and Reinsurance clients
• Provide statistical analysis of how proposals would impact profitability and competitiveness.
• Evaluate reinsurance contracts using advanced modeling techniques, ensuring optimal coverage levels for the organization''s portfolio.
• Prepare presentations and reports outlining findings and recommendations.

Duties included but were not limited to:

• Handled Bancassurance administration, Group life pricing, claims, last expense servicing, and maintained high customer service standards.
• Partnered with business leaders to deliver services aligned with company objectives and values.
• Creating and maintaining user accounts and ensuring proper routing of documents for approval and training.
• Pension fund operations, ensured total compliance with policies and quality standards to maintain consistency in quality of services.
• Implementation of procedures, documentation, instructions, and Audit business controls guidelines from both client and company.
• Preparing reports by collecting, analyzing, and summarizing information to be presented to the management

• Increased profitability and productivity by minimizing downtime and streamlining quality control procedures
• Increased customer service success rates by quickly resolving client issues
• Identified issues and analyzed information relating to group life and bancassurance policies and provided solutions to these problems
• Demonstrated leadership skills in managing projects from concept to completion
• Managed over 10 clients in Bancassurance and Grouplife.

Duties involved:

• Business and system process mapping and system requirement gathering.
• Quality assurance documentation and systems testing.
• Systems training for internal clients.
• Process and systems change management and implementation