Summary
Overview
Work History
Education
Skills
Certification
Other Duties And Roles
Awards
References
Timeline
Generic
Noris Maingey Muindi

Noris Maingey Muindi

Consultant
Nairobi

Summary

To be equipped with diverse skills and knowledge in order to develop and promote my expertise in an integral part of an organization.

I am well equipped with a diverse experience in management roles with and not limited to, Operations and Human Resource. Having made my contributions and shared expertise in different locations: Kenya, Uganda and Rwanda, within Hospitality, Manufacturing and Recruitment Industry. This experience has built on: Accuracy, Timely Delivery, Being Thorough, and Attentive to Details, Vast Research, Strategy, Forecasting, People Skills, Soft Skills and better decision making. The overview being, building people and giving them the right tools in which they can offer their skills and expertise which leads to Empowerment, Development and Growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Solutions Consultant (Freelance)

Chazylne Consultancy Limited
08.2022 - 09.2022
  • Created templates, trackers and reports that assisted within the HR and Operations of the firm
  • Ensured proper filling of documents within the firm and advised on the vital need for proper record keeping
  • Drafted and guided on importance of implementation of vital policies for running of the business within HR and Operations
  • Created a process mapping and flow which is vital for training of staff and having a guidance on running of the firm
  • Addressed issues that affected the business and loopholes which were previously overlooked
  • Created and ensured that all the important areas of the business were covered and guided the firm in importance of several Employment and Labor Acts supporting staff and the firm
  • Proposed and shared areas where the business failed in compliance with the different government agencies and the registration process
  • Ensured that proper documentation for HR processes was adhered to and shared the importance of the correct systems

HR Officer II

Nairobi Java House
04.2019 - 08.2020
  • Provided the tools, resources and capacity building for Managers and Staff in Performance Management while monitoring, analyzing and reporting on effectiveness of the process
  • Prepared accurate monthly reports pertaining to headcount, exits, promotions, leave, attendance, and disciplinary issues
  • Assisted with the implementation of company Safety and Health programs
  • Tracked and posted OSHA- required data and files reports, and assist with the implementation of company safety and health programs
  • Created awareness on accountability and responsibility hence reducing disciplinary cases and also enhancing empowerment among staff and being in charge of their roles
  • Established a joint Employee of the Month system where all parties would be able to give their contribution hence increasing effectiveness and morale among staff since they played an integral part in giving their opinion and views
  • Ensured that the recruitment process was seamless hence reduced by 100% cases where internally promoted staff were stuck in the previous designation awaiting movement to next designation, this then created a faster pool of movement of new staff and promoted staff, increasing interest in training due to guaranteed seamless movements

HR Officer

Nairobi Java House
10.2018 - 03.2019
  • Conducted a training needs analysis that improved staff performance, Tools for everyday training, Planned a skills & competency audit and implemented skills development
  • Conducted Rewards and Recognition programs: Spearheaded, Coordinated, Nominated and Awarded exemplary staff on a Monthly, Quarterly and Annual basis in different schemes e.g
  • Employee of the month
  • Monitored the Safety and Health for respective branches, Organized for audits for workplace registration licenses, organized training for Safety and Health and Ensured compliance of OSHA and all permits being operational
  • Conducted Research and Organized Cooperate Social Responsibility : Sourced for CSR Programmes and updated on HR calendar, budget and coordinate from start to completion, constantly updated CSR Policy with existing changes
  • Managed and Ensured the effectiveness and reliability of the Medical Cover and Group Personal Accident /Group Life Assurance Benefits administration
  • Identified risks and proposed litigating factors which led to Creation and Revolutionized of new positions which helped in growth and sustainability within operations
  • It helped in training and development within operations which increased in terms of establishment, promotion and creation a trainee department which assisted in movement within Operation departments

HR Assistant

Nairobi Java House
12.2015 - 09.2018
  • Coordinated staff recruitment and selection process- Facilitated interviews, Managed the recruitment process, Management of personal files and ensured all documentation were in place, On boarded New Staff and Organized orientation process, Posted Job Adverts- internal & external and Shortlisted successful applicants
  • Interpreted policies and procedures, Addressed grievances and disciplinary issues -Facilitated disciplinary processes and Ensured all disciplinary cases were sorted within set time frame
  • Managed and Ensured the effectiveness and reliability of the Medical Cover and Group Personal Accident /Group Life Assurance Benefits administration
  • Recommended and implemented on additional medical providers and reviewed benefits which led to better offers
  • Established an efficient and effective way of receiving and distribution of promotion and disciplinary letters reducing the lead time from receiving to dispatch to less than 3 days
  • Established strong links with institutions which led to recruitment of fresh candidates who were trained up to being absorbed which offer job opportunities
  • Streamlined communication on pending cases through thorough follow ups hence closing cases and reducing on queries by staff and external suppliers

Junior HR Assistant

Nairobi Java House
09.2015 - 12.2015
  • Handled the Recruitment process: Organized for interviews, Called in Applicants, Prepared Interview report and summary, Prepared All manual updates, Prepared Establishment updates, Posted Job Adverts- internal & external, Conducted Regular personnel file audits, Management of personal files and ensured all documentation were in place, On boarded New Staff and Organized orientation process
  • Monitored the Safety and Health for respective branches, Organized for audits for workplace registration licenses, organized training for Safety and Health and Ensured compliance of OSHA and all permits being operational
  • Handled Performance Management, Issued Disciplinary Letters, Show Cause letters, Termination and Dismissal letters, Managed Exit interviews
  • Handled the planning for Travel and Accommodation for staff within and outside the country
  • Reviewed the Travel Policy for implementation of what was applicable at the time
  • Conducted Research and Organized Team Building activities: Coordinated
  • Implemented and did impact assessment on various activities put in place to motivate and promote cohesion amongst staff

Human Resource Intern

Nairobi Java House
05.2015 - 08.2015
  • Handled the Recruitment process: Organized for interviews, Called in Applicants, Prepared Interview report and summary, Prepared All manual updates, Prepared Establishment updates, Posted Job Adverts- internal & external, Conducted Regular personnel file audits, Management of personal files and ensured all documentation were in place, On boarded New Staff and Organized orientation process
  • Managed and Ensured safety of Employee Records both electronically and in hard copy for all staff and Conducted file audits
  • Tracked, Updated and managed statutory data for all staff in addition to Food Handlers Certificates and KAA passes
  • Conducted audits and followed up
  • Organized and Issued staff uniforms and safety gear to all staff
  • Established a faster and more effective method of accountability for issuing and approval of uniform orders
  • Conducted New Staff Orientation Programmes, Processed Confirmation, promotion, and Separation letters, Processed HRMIS and Pension administration

Casual

Nodor Kenya EPZ Limited
03.2015 - 04.2015
  • Identified, Sorted and Managed raw materials used for Manufacturing of Dart Boards
  • Ensured that all the waste products were disposed at the right place and all Safety and Health was adhered to

Human Resource Intern

Office of the Deputy President
08.2013 - 10.2013
  • Calculated of salary progressions and drafted of promotional letters
  • Calculated of service gratuity
  • Processed of leave applications
  • Ensured Retrieval and storage of files in open registry
  • Received and Dispatched letters
  • Ensured that have all new staff had all statutory documents upon On boarding hence proper records on legal compliance
  • Established an easy and convenient method to do file audits hence better record keeping

Business Solutions Consultant (Freelance)

09.2020 - Current

Education

Certificate - Trustee Development

College of Insurance
01.2018

Bachelor - Business Management - Human Resource Option

Moi University - Nairobi Campus
01.2014

Diploma - Business Management

East African School of Aviation
01.2011

KCSE -

Kitondo Boys Secondary School
01.2009

Skills

  • Emotional Intelligence & Management
  • Artificial Intelligence & Cyber Security
  • Critical Thinking & Crisis Management
  • Data Analysis & Management
  • Interpersonal & Cooperative Communication
  • Operation Planning & Strategy
  • Project Planning & Management
  • Training, Culture Change & Diversity
  • Career Development and Strategist
  • Mental Health Awareness & Management
  • Equality & Diversity
  • Business Strategy and Digital Marketing
  • Presentation & Feedback Management
  • Event Planning & Management
  • Pension Administration, Scheme & Funds

Certification

  • Certified Pension Trustee
  • Certified Member for Institute of Human Resource Management
  • Trained in First Aid
  • Trained in Fire Marshall

Other Duties And Roles

Nairobi Java House, Board of Trustee for Pension, 11/01/17, 08/31/20

Awards

CEO Leadership Award, 2017

References

  • Walter Ajinja, Operations Coordinator, Chazylne Consultancy Limited, Walterajinja@gmail.com, 0727-365-416
  • Jude Chege, Human Resource Manager, Nairobi Java House Limited, Jude.chege@javahouseafrica.com, 0728-025-271
  • Charles Nyanjui, Manufacturing Manager, Nairobi Java House Limited, Charles.nyanjui@javahouseafrica.com, 0721-536-010
  • Namu Wangila, Training Executive, Nairobi Java House Limited, Namu.wangila@javahouseafrica.com, 0729-655-544

Timeline

Business Solutions Consultant (Freelance)

Chazylne Consultancy Limited
08.2022 - 09.2022

Business Solutions Consultant (Freelance)

09.2020 - Current

HR Officer II

Nairobi Java House
04.2019 - 08.2020

HR Officer

Nairobi Java House
10.2018 - 03.2019

HR Assistant

Nairobi Java House
12.2015 - 09.2018

Junior HR Assistant

Nairobi Java House
09.2015 - 12.2015

Human Resource Intern

Nairobi Java House
05.2015 - 08.2015

Casual

Nodor Kenya EPZ Limited
03.2015 - 04.2015

Human Resource Intern

Office of the Deputy President
08.2013 - 10.2013

Certificate - Trustee Development

College of Insurance

Bachelor - Business Management - Human Resource Option

Moi University - Nairobi Campus

Diploma - Business Management

East African School of Aviation

KCSE -

Kitondo Boys Secondary School
Noris Maingey MuindiConsultant