Ethel Kanda
Nairobi
Summary
Investigator
Focused, detail-oriented professional with experience in conducting investigations into allegations of general work place misconduct, mismanagement, fraud, sexual misconduct, harassment/abuse of authority, waste/diversion of resources or non-compliance to procedures, policies and laws.
Overview
7
7
years of professional experience
Work History
Security Officer, Investigations
Kenya Power & Lighting Company
11.2020 - Current
- Conducted 10+ investigations every financial year into allegations of fraud, corruption, waste, safeguarding violations in line with international investigative standards and KPLC guidelines.
- Effectively implemented case management strategies for reported cases, including triaging and prioritization, resulting in a resolution rate of 90%.
- Conducted adult safeguarding investigations into allegations of sexual harassment, assault, according to established safeguarding principles.
- Conducted interviews of staff and other parties i.e contractors and vendors while handling sensitive information sources (whistle-blower/reporter information).
- Contributed to improvement of compliance-related standard processes in projects management, sexual harassment, data protection, stock management, etc., based on findings from investigative reports.
- Acquired and analyzed evidence, reviewing all information and based on findings, made recommendations for corrective actions, improving controls and efficiency of KPLC operations.
- Engaged and collaborated with 5+ divisional heads by following up on recommendations , achieving an implementation rate of 84%.
- Prepared ad hoc briefs and drafted investigation reports, presenting investigative results factually and accurately in a succinct written form.
Security Assistant
Kenya Power & Lighting Company
02.2020 - 11.2020
- Supported investigations on fraud and general staff misconduct.
- Improved business efficiency through timely production of user-friendly reports to management.
- Part of a team that manned a security help desk to facilitate resolution of cases and reduce time spent on data collection and reporting by 80%.
- Conducted data analysis and presentations to communicate trends and highlights of compliance-related issues at the organization.
- Assisted in the development and revision of Security department's procedures and protocols.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a customer-friendly environment.
Security Controller
Kenya Power & Lighting
08.2017 - 01.2020
- Carried out incident management, ensuring complaints at the KPLC help desk (whistle-blower email) are acknowledged timely, routed appropriately, investigated thoroughly, and documented effectively
- Introduced user friendly formatting and templates for daily, weekly and monthly reports
- Introduced data analysis and use of visual aids in reports, an initiative that was adopted 100% thus enhancing consumption of reports
- Trained colleagues on data collection and reporting methodologies' best practices, based on learnings and trainings received over time
- Regularly reviewed and updated security protocols in accordance with industry best practices and regulatory requirements.
- Created detailed incident reports for upper management review, ensuring accurate records were maintained for future reference.
- Appointed team leader within a 4-month time frame for exceeding goals.
- Promoted to Security Assistant for consistently supporting mainstream security operations.
Education
Foundations of SEAH Investigations -
International Federation of Red Cross
Nairobi, Kenya01.2024
Implementing The SEAH Investigation Plan -
International Federation of Red Cross
Nairobi, Kenya01.2024
Principles of Protection, Gender And Inclusion -
International Federation of Red Cross
12.2023
Digital Forensics -
Applied Information Technology Research Centre
03.2019
Certified Fraud Examiner -
Association of Certified Fraud Examiners
12.2018
Bachelor of Science -
Kenyatta University
12.2015
Skills
- Interviewing witnesses
- Excellent
- Detailed report writing
- Risk Assessment
- Trend Monitoring
- Strategic planning
- Good
- Excellent Communication
- Decision-Making
- Very Good
- Training and Development
Timeline
Security Officer, Investigations
Kenya Power & Lighting Company
11.2020 - Current
Security Assistant
Kenya Power & Lighting Company
02.2020 - 11.2020
Security Controller
Kenya Power & Lighting
08.2017 - 01.2020
Foundations of SEAH Investigations -
International Federation of Red Cross
Implementing The SEAH Investigation Plan -
International Federation of Red Cross
Principles of Protection, Gender And Inclusion -
International Federation of Red Cross
Digital Forensics -
Applied Information Technology Research Centre
Certified Fraud Examiner -
Association of Certified Fraud Examiners
Bachelor of Science -
Kenyatta University
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