Michael Njenga Waithera
githunguri,Kenya
Summary
Highly analytical, self-driven procurement and supply chain professional with over 8 years of experience in retail environments. Proven expertise in inventory management, stock control, and demand forecasting, with a strong track record of maintaining optimal stock levels, reducing discrepancies, and improving operational efficiency. Experienced in managing end-to-end procurement activities within fast-paced organizations, supporting management through accurate data analysis and informed decision-making. Skilled in procurement data management, cost optimization, system implementation, and the use of technology to drive process improvement, efficiency, and accountability. Adept at cross-functional collaboration and delivering measurable results in dynamic business environments.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
SUPPLY CHAIN MANAGEMENT ASSISTANT OFFICER
County government of Kiambu
Kiambu, Kenya
05.2020 - 02.2025
- Provided support during budget preparation by gathering necessary data.
- Collaborated with suppliers to negotiate contracts and optimize pricing strategies.
- Developed and maintained procurement documentation for compliance and tracking purposes.
- Analyzed inventory levels to maintain optimal stock and reduce excess materials.
- Monitored market trends to identify potential risks in supply chain disruptions.
- Provided training and support to junior staff on procurement best practices and systems.
- Supervised daily operations of central stores facility and inventory management.
- Implemented inventory control systems to track stock levels and reduce waste.
- Conducted regular audits of inventory to maintain accuracy and compliance.
- Conducted regular cycle counts to ensure accuracy of inventory levels.
- Oversaw budgeting and scheduling for all assigned projects.
- Managed inventory levels and ensured accurate stock counts.
- Monitored product movement and identified discrepancies in records.
- Conducted regular audits to maintain compliance with standards.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
Kiambu County government
05.2020 - 12.2024
- Collaborated with inventory, merchandising, and finance teams to streamline procurement processes and control costs.
- Ensured procurement activities adhered to ethical sourcing, sustainability, and corporate responsibility policies.
- Tracked category performance by monitoring sales, margins, and inventory turnover, identifying opportunities for growth and optimization.
- Analyzed complex datasets with a high degree of accuracy, producing actionable insights that supported cross-departmental and management decision-making.
- Led regular stock audits and cycle counts, achieving over 98% inventory accuracy and strengthening compliance with internal controls. Reduced variances through improved stock-take procedures and reporting accuracy.
- Designed and maintained procurement and inventory dashboards that improved demand forecasting accuracy by 35%, significantly reducing stock-outs and overstocking while enhancing supply chain responsiveness.
- Developed and maintained detailed procurement data dashboards, enabling accurate demand forecasting and more informed purchasing decisions. This initiative improved forecast accuracy by 35% and significantly reduced stock outs and overstocking. Leveraged data analytics to align procurement with inventory needs, enhancing overall supply chain responsiveness and efficiency.
Category manager
Nakumatt Holdings Ltd
01.2016 - 01.2018
- Trained for Oracle ERP supply chain and procurement module
- Generated and managed Local Purchase Orders (LPOs) in line with approved procurement plans.
- Sourced and negotiated with suppliers to secure high-quality products at competitive prices while ensuring compliance with company standards.
- Monitored stock levels and forecasted demand to ensure timely replenishment and prevent stock-outs or overstocking.
- Analyzed sales trends, market conditions, and supplier performance to support data-driven purchasing decisions.
- Managed purchase orders, contracts, and delivery schedules to align with store requirements and promotional timelines.
- Monitor Auto replenish retail outlet orders by maintaining minimum and maximum reorder levels .
- Effecting prices of merchandise to create clear profit margins.
- Developed category strategies to enhance product assortment and customer satisfaction.
- Analyzed market trends and consumer behavior to inform purchasing decisions.
- Collaborated with suppliers to negotiate favorable terms and pricing structures.
- Managed inventory levels to optimize stock availability and reduce waste.
- Coordinated with marketing teams to execute promotional campaigns effectively.
- Conducted regular reviews of sales data to identify growth opportunities.
- Led cross-functional meetings to align on product launches and category initiatives.
- Developed and implemented category strategies to increase market share for assigned categories.
- Collaborated with suppliers to determine strategies for improving sales and profit.
- Utilized analytics software such as Excel, Tableau, and Power BI to track KPIs related to category performance.
- Negotiated agreements with suppliers to manage inventory, quality and cost.
- Used forecasting methods to determine product demand.
- Developed exit strategies to quickly remove unsuccessful products.
- Identified new products, vendors, and services that could benefit the organization.
- Established metrics for evaluating success of promotional activities within assigned categories.
- Analyzed data to determine industry and consumer trends.
- Analyzed sales data to identify opportunities for growth in specific product lines.
- Reviewed competitor activity in order to stay ahead of industry changes.
- Led training sessions for staff members related to new products within assigned categories.
- Stayed current on category market in order to take advantage of latest trends.
Customer service
Nakumatt Holdings Ltd
05.2015 - 12.2015
- Ensuring goods are well stocked and arranged for easy identification and shopping by the customers.
- Handling customer complaints and giving them a quality shopping experience.
- Creating internal LPOs in collaboration with senior procurement department to ensure efficiency.
- Maintaining a clean and organized environment.
- Stock taking.
- Consistently delivered exceptional customer service in a busy supermarket retail environment, resolving queries and complaints promptly to ensure customer satisfaction.
- Recognized for increasing customer loyalty by building strong rapport and providing personalized assistance.
- Achieved a 95% positive customer feedback rating, contributing to overall store performance and customer retention.
- Maintained high standards of customer service.
- Generated reports summarizing customer service statistics.
- Stocked shelves with products according to store layout and inventory guidelines.
- Organized merchandise displays to enhance visibility and accessibility for customers.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Collaborated with team members to ensure efficient restocking processes during peak hours.
- Maintained cleanliness and orderliness of storage areas and sales floors regularly.
- Operated equipment such as pallet jacks and hand trucks for efficient product movement.
- Communicated effectively with management regarding product placement and customer feedback.
- Assisted customers in locating merchandise on the sales floor.
- Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
- Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.
- Organized backroom storage areas to ensure efficient product retrieval.
- Partnered with other team members in completing tasks assigned by management team.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Cleaned and organized storage areas and store aisles for maximum merchandise accessibility, safety and loss prevention.
- Inspected incoming goods for damages or defects before stocking them on the shelves.
- Followed established procedures for stocking high-demand items in order to meet customer demand.
- Conducted regular shelf-facing activities to maintain a neat appearance in the store's aisles.
- Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
- Replenished low inventory levels from backstock areas using scanning equipment.
- Conducted regular inventory counts to ensure stock accuracy and availability.
- Assisted in training new staff on inventory procedures and safety protocols.
- Verified stock counts against digital data.
- Investigated causes of shortages or overages in stock levels.
- Organized and tracked items in the system using barcodes and scanners.
- Performed physical inventory audits to identify discrepancies in stock levels.
- Assisted with loading and unloading trucks when necessary.
- Managed the ordering, receiving, storing, issuing, counting and disposing of all stocks.
Warehouse Assistant
Nakumatt Holdings Ltd
Nairobi, KE
08.2014 - 05.2015
- Accurately picked, packed, and labeled products for dispatch in line with daily retail orders.
- Received and unpacked stock deliveries, verifying quantities and reporting discrepancies promptly.
- Maintained cleanliness and organization of warehouse zones to support efficient stock flow and safety standards.
- Used Oracle Warehouse Management ERP system to record inventory movements and support real-time stock accuracy.
- Assisted in regular stock takes and cycle counts to ensure inventory accuracy in a fast-paced retail environment.
- Supported replenishment of retail floor stock to meet customer demand and minimize stock outs.
- Contributed to efficient warehouse operations as by accurately picking, packing, and dispatching goods in a high-volume environment.
- Maintained a continuous flow for inbound and outbound goods in collaboration with the logistics department.
- Gained hands-on experience using Oracle Warehouse Management ERP system to track inventory movements and update stock records in real time.
- Recognized for maintaining high accuracy and speed, reducing order processing errors by 20%.
Education
Bachelor of Commerce - procurement and supply chain
The University of Nairobi
05.2011 - 01/2014
A-Level Certificate - Humanities and Economics
St Lawrence college Uganda
Kenya Certificate of Secondary Education -
Kijabe Boys High School
Kijabe, Kenya 01.2004 - 01/2007
Skills
- Analytical Skills
- Budget preparation
- Inventory control
- Supplier negotiation
- Process improvement
- Supply chain optimization
- Demand forecasting
- Attention to detail
- Customer engagement
- Report generation
- Teamwork
- Recordkeeping and documentation
- Problem-solving abilities
- ERP systems
- Contract negotiation
References
- Alfred Kemboi, Senior Data Analyst, Zuku Kenya Ltd, +254 785306363, alfukibis@gmail.com
- Mr. Boniface Kaguara, Former Category Manager, Nakumatt Holdings Headquarters, 0722612326, kaguara32@gmail.com
- Antony Maina, Procurement Head Health Services, Kiambu County Government, 0729435002
Hobbies and Interests
- Sports (Playing Chess and Football)
- Travelling
Training
- Practical Category Management Workshop, Nielsen Head of Category Management Services, 09/01/16
- Retail Management System Training (Oracle) and WMS (Warehouse Management System), Nakumatt Head Office, 04/01/15
Personal Information
- Date of Birth: 04/03/89
- Gender: Male
- Nationality: Kenyan
- Marital Status: Married
Participations
Welfare Secretary, Nakumatt Procurement Team, 09/01/17, Present
Languages
English
Advanced
C1
Swahili
Proficient
C2
Timeline
SUPPLY CHAIN MANAGEMENT ASSISTANT OFFICER
County government of Kiambu
05.2020 - 02.2025
Kiambu County government
05.2020 - 12.2024
Category manager
Nakumatt Holdings Ltd
01.2016 - 01.2018
Customer service
Nakumatt Holdings Ltd
05.2015 - 12.2015
Warehouse Assistant
Nakumatt Holdings Ltd
08.2014 - 05.2015
Bachelor of Commerce - procurement and supply chain
The University of Nairobi
05.2011 - 01/2014
Kenya Certificate of Secondary Education -
Kijabe Boys High School
01.2004 - 01/2007
A-Level Certificate - Humanities and Economics
St Lawrence college Uganda