Peter Ekai
Driver
Lodwar,Rift Valley
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Responsible driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Hardworking employee enthusiastic about learning new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Delivery Driver
China Railway Engineering Company No5
Nairobi
2019.03 - 2022.09
- Carrying stuff from office to work places and vice versa
- Transportation of work materials to required destination
- Help in other office work and loading and offloading of office materials and equipment
- Do any other work assigned by the supervisor
- Minimized company liability and risks to loads by obeying traffic laws.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Fostered positive working relationships with regular customers.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Delivered packages to customer doorsteps and business offices.
- Successfully avoided time delivery delays by carefully planning best routes.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Managed customer inquiries and complaints in polite and professional manner.
Private Hire Driver
Private Client
Turkana County
2014.07 - 2017.07
- Updated logs and tracking documents accurately and according to schedule requirements.
- Kept accurate records of mileage, expenses, and trip details for reporting purposes.
- Adhered to tight schedule and met departure and arrival deadlines.
- Participated in regular training sessions offered by the employer to enhance skills related to safety protocols, navigation techniques, or communication strategies.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Collaborated closely with dispatchers to receive route updates and address any concerns in realtime.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Adapted quickly to changing circumstances such as inclement weather or unexpected detours to maintain schedules effectively.
- Developed deep knowledge of local routes and area destinations.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Developed strong relationships with clients, leading to repeat business and positive referrals.
- Navigated complex routes efficiently by utilizing GPS technology and local knowledge.
- Received consistent positive feedback from passengers on punctuality, professionalism, and driving ability.
- Managed scheduling effectively, accommodating last-minute changes and prioritizing urgent requests.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Handled sensitive client information discreetly, maintaining confidentiality at all times.
- Increased overall efficiency by planning optimal routes based on current traffic conditions or road closures.
- Pointed out landmarks and other points of interest to passengers.
- Delivered passengers to destinations safely and on time.
- Assisted passengers with luggage, demonstrating exceptional customer service skills in the process.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Communicated professionally with clients through phone calls and text messages, confirming pick-up times and locations.
- Maintained a clean and comfortable vehicle for passengers, ensuring a pleasant experience.
- Communicated with passengers regarding estimated time of arrival.
- Stayed up-to-date on industry trends and best practices to continuously improve performance as a private hire driver.
- Maintained strong working relationships with fellow drivers, sharing tips on improving routes or customer interactions when needed.
- Resolved conflicts or issues promptly, upholding company reputation for excellent service delivery.
- Drove VIPs to corporate events and meetings.
- Followed applicable traffic regulations and traffic laws.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Responded with ease to sudden changes in routes and schedules.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Ensured passenger safety with defensive driving techniques and strict adherence to traffic rules.
- Provided exceptional customer assistance during emergencies or other difficult situations that arose during trips.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked effectively in fast-paced environments.
- Delivered services to customer locations within specific timeframes.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Office Assistant
Garite Building And Construction Company
Lodwar
2012.12 - 2013.02
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Optimized workflow processes through regular evaluation of office procedures for potential improvements.
- Streamlined communication between departments for better collaboration and increased productivity.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Coordinated travel arrangements for staff members.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Edited and proofread documents for accuracy and completeness.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Expedited document processing with accurate data entry and timely filing.
Education
Certificate - Computer Packages
2011.01 - 2011.03
- Elected Captain of the sports club
- Member of organization and sports club
- Completed professional development in computer class
Awarded License - Truck And Bus Driving
2012.08 - 2013.03
- Awarded first aid certification
- Awarded certificate in basic mechanical
Skills
Dispatch Communication
Order Verification
GPS Navigation
Load Balancing
Vehicle Maintenance
Mileage Tracking
Cargo Handling
Local routes understanding
Positive Attitude
Clean Driving Record
Loading and unloading
Time management skills
Safe Driving Record
Defensive driver training
Safe Driver Training
Forklift Operation
Roads and highways knowledge
Valid Driver's License
Safe Driving
Time Management
Vehicle inspections
Delivery recordkeeping
Heavy Lifting
Defensive Driving
Vehicle Cleaning and Maintenance
Client Relationship Management
Teamwork and Collaboration
Customer Service
GPS and route planning
Traffic laws knowledge
Fuel Efficiency
Valid Vehicle Insurance and Registration
Active Listening
Self Motivation
Timeline
Delivery Driver - China Railway Engineering Company No5
2019.03 - 2022.09
Private Hire Driver - Private Client
2014.07 - 2017.07
Office Assistant - Garite Building And Construction Company
2012.12 - 2013.02
AA - Auto Mobile Driving School - Awarded License , Truck And Bus Driving
2012.08 - 2013.03
Mt. Kenya University - Certificate , Computer Packages
2011.01 - 2011.03