DANIEL NYABUTO MAISIBA
Nairobi
Summary
Competent professional with a strong commitment to ethical standards and personal development. Proven ability to collaborate effectively within teams and achieve organizational goals. Eager to enhance skills and advance career in a competitive environment.
Overview
7
7
years of professional experience
Work History
Security Guard
Al Hussein Security Services
10.2022 - 01.2025
- Guarding building premises
- Conducting regular patrols
- Daily preparations of reports
- Writing Reports on a daily basis
- Providing security for the visitors
- Securing entrances and exits
- Report suspicious activities
- Checking and providing parking
- Provide help during emergency cases
- Duties and responsibilities
Customer Service Representative
Horizon Contact Centre
09.2021 - 10.2022
- Receiving incoming calls
- Dial outgoing calls
- Forward calls
- Use different systems to record the customers concerns.
- Customer follow up on their request
- Solving clients concerns.
- Duties and responsibilities
Customer Service Representative
Machongo Secondary School
08.2020 - 06.2021
- Record keeping
- Making calls on behalf of the school
- Receiving calls on behalf of the school
- Document presentation and preparation
- Program support
- Preparing the principal’s itinerary
- Duties and responsibilities
Receptionist
Sameta Lodges Hotel
06.2019 - 03.2020
- Meeting and greeting clients.
- Booking meetings.
- Arranging couriers.
- Keeping the reception area tidy.
- Answering and forwarding phone calls.
- Screening phone calls.
- Sorting and distributing post.
- Duties and responsibilities
Intern
Aberdare National Park
06.2018 - 09.2018
- Creating awareness about wildlife.
- Conducting security patrols.
- Conducting animal Census.
- Guiding visitors
- Making and receiving calls
- Checking visitors gate pass
- Preparing weekly reports
- Preparing Animations and presentations for the visitors
- Duties and responsibilities
Education
Diploma - Wildlife Management
12.2018
High School - undefined
Kanyawanga Boys
10.2015
Primary School - undefined
St Francis Hambale
12.2011
PERSONAL ATTRIBUTES
- Strong interpersonal skills to help relate to colleagues, the management team and any other staff
- Excellent written communication skills.
- Team working skills and the ability to work.
- The ability to deal positively with change.
- Experience in organizing, prioritizing and managing your time effectively.
- IT skills in areas such as word processing, spreadsheets, databases and the internet as well as the use of social media
Timeline
Security Guard
Al Hussein Security Services
10.2022 - 01.2025
Customer Service Representative
Horizon Contact Centre
09.2021 - 10.2022
Customer Service Representative
Machongo Secondary School
08.2020 - 06.2021
Receptionist
Sameta Lodges Hotel
06.2019 - 03.2020
Intern
Aberdare National Park
06.2018 - 09.2018
Diploma - Wildlife Management
High School - undefined
Kanyawanga Boys
Primary School - undefined
St Francis Hambale
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