Anna Bhuvaneshwari
Melbourne
Summary
ExperiencedDedicated and detail-oriented Environmental Assistant with over three years of experience at Monash Health. Skilled in maintaining high standards of cleanliness, hygiene and infection control while ensuring compliance with Occupational Health and Safety (OHS) regulations. Adept at fostering a friendly and cooperative working environment, managing supplies and supporting the delivery of exceptional patient care. Multilingual professional fluent in six languages, capable of communicating effectively with diverse teams and stakeholders. I am passionate about contributing to Monash Health's commitment to excellence and seeking a permanent position to continue delivering high-quality environmental services.
Overview
17
17
years of professional experience
Work History
Environmental Service Assistant – Part Time
Monash Health
01.2019 - Current
- Foster a positive, cooperative and inclusive work environment by maintaining professionalism and upholding Monash Health's values
- Perform thorough cleaning and sanitisation of patient rooms, clinical areas and public spaces to meet infection control and safety standards
- Support the continuous improvement of the Occupational Health and Safety Management System by monitoring compliance and identifying areas for enhancement
- Ensure appropriate disposal of waste materials, including clinical and general waste, following environmental and safety protocols
- Assist in maintaining stock levels for cleaning supplies and equipment, ensuring efficient operations
- Provide a high standard of customer service by addressing patient and staff inquiries with professionalism and empathy
Multilingual Interpreter - 6 Languages
VITS and ONCAL interpreter and translation services
02.2013 - Current
- Deliver accurate and culturally sensitive interpreting services for healthcare professionals, patients, families and government agencies
- Collaborate with Monash Health teams to ensure clear communication during consultations, psychological assessments and maternal health appointments
- Maintain strict confidentiality and compliance with privacy regulations in all interpreting assignments
- Schedule appointments, manage phone and in-person communications and support administrative staff as needed
Catering Supervisor, Food Service Assistant
Iris Manor Age Care
10.2018 - 12.2019
- Ensured residents' dietary needs, preferences and allergies are documented and communicated effectively to kitchen staff
- Oversaw meal preparation and delivery processes, ensuring compliance with health and safety regulations
- Built strong relationships with residents and families, providing attentive and personalised service
Food Services Assistant
Monash Children s Hospital
05.2017 - 08.2018
- Followed ICARE values by treating patients with dignity, respect and compassion
- Coordinated meal delivery based on dietary requirements and patient preferences, ensuring timely and accurate service
- Monitored stock levels, manage orders and oversee kitchen inventory to maintain seamless food services
- Handled phone inquiries related to patient meals and address special requests, including late admissions or dietary changes
Food & Beverage & Room Service Supervisor
Ambica Empire Hotel
05.2017 - 08.2018
- Company Overview: 3 Star – Chennai, India
- Supervised room service operations, ensuring prompt and high-quality service delivery
- Trained and managed a team of staff to deliver exceptional customer experiences
- Addressed customer concerns with professionalism and implemented solutions effectively
- 3 Star – Chennai, India
Food Services Assistant
South Eastern Pty Health
07.2015 - 03.2018
- Maintained cleanliness and organisation of pantry areas, ensuring compliance with food safety regulations
- Monitored and managed menu lists, assisting in stock control and inventory management
Assistant Cook
Hindu Society Of Victoria
04.2013 - 05.2015
- Prepared and cooked meals for large-scale events, ensuring quality and timely delivery
- Operated and maintained cooking equipment, adhering to safety and hygiene standards
- Conducted stocktaking and coordinate produce orders for upcoming catering needs
Cook
Namaskar India Restaurant
07.2008 - 02.2010
- Prepared dishes efficiently while maintaining high-quality standards and customer satisfaction
- Managed inventory and stock levels to ensure uninterrupted operations during peak hours
Education
Certificate III - Disability
Food Supervisor Course - Completed
Hospitality Certification - Medical Reception and Billing
Chisholm
Certificate III - Aged Care
Food Safety Supervisor Certificate - Completed
Certificate III - Commercial Cookery & Coffee Making
Victoria Institute of Technology
Diploma - undefined
Computer Software College
Diploma - Hospitality Management
Victoria Institute of Technology
Bachelor of Commerce - undefined
Nagarjuna University
Advanced Air Ticketing and CRS program - certified by IATA
Skills
- Excellent written and verbal communication skills
- Proven organisation and time management abilities
- Self-motivated with a strong work ethic
- Strong interest in continuously upgrading skills and knowledge
- Flexible with the ability to adapt readily to changing work environments
- Strong knowledge of occupational health and safety regulations
- Proficient in stock monitoring, ordering and inventory control
- Multilingual interpreter fluent in six languages with experience in healthcare settings
- Proficient in Microsoft Word, Excel, PowerPoint and database systems
- Exceptional relationship-building and customer service skills
Timeline
Environmental Service Assistant – Part Time
Monash Health
01.2019 - Current
Catering Supervisor, Food Service Assistant
Iris Manor Age Care
10.2018 - 12.2019
Food Services Assistant
Monash Children s Hospital
05.2017 - 08.2018
Food & Beverage & Room Service Supervisor
Ambica Empire Hotel
05.2017 - 08.2018
Food Services Assistant
South Eastern Pty Health
07.2015 - 03.2018
Assistant Cook
Hindu Society Of Victoria
04.2013 - 05.2015
Multilingual Interpreter - 6 Languages
VITS and ONCAL interpreter and translation services
02.2013 - Current
Cook
Namaskar India Restaurant
07.2008 - 02.2010
Food Supervisor Course - Completed
Hospitality Certification - Medical Reception and Billing
Chisholm
Certificate III - Aged Care
Food Safety Supervisor Certificate - Completed
Certificate III - Commercial Cookery & Coffee Making
Victoria Institute of Technology
Diploma - undefined
Computer Software College
Diploma - Hospitality Management
Victoria Institute of Technology
Bachelor of Commerce - undefined
Nagarjuna University
Advanced Air Ticketing and CRS program - certified by IATA
Certificate III - Disability
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