Dedicated psychosocial counselor with broad range of experience delivering comprehensive case management to residents in long-term facilities and social services programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment. Known for driving efficiency, fostering innovation and exceeding targets, seeking a challenging role to leverage proven expertise in mental health.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Help Desk Officer
Terre Des Hommes Foundation
Dadaab
05.2023 - Current
Provide capacity to the children, parents, their caregivers and community members to enhance their knowledge and ability to protect children from harm
Responsible to conduct proper recording, documentation for all the children and their caregiver seeking child protection services and information at the sectional level
Provision and Dissemination of appropriate child protection information to support decision making on voluntary repatriation and sustained protection for the children remaining in the camps
Provide trainings and monitoring to the Community’s-Own Resource Persons and help desk social workers on behavior change and General Child protection concerns
Supervised a team of Economic and Social Empowerment Assistants
Reviewed and developed child friendly and child focused protection messages on emerging concerns and threats (with an emphasis on concerns of undocumented children, children in the Voluntary repatriation process and special protection cases, specifically prevention of and support to survivors of harmful traditional practices and SGBV and inclusion of children with specific needs)
On a monthly basis, conducted organize information forums (information clinics) involving other protection partners and service providers to strengthen the support to individual children
Conducted monthly radio shows to provide further information, and an opportunity to take questions and feedback regarding the information forums sessions for both Refugee and host communities
Organize and facilitate separate adolescent boys and girls symposiums and peer to peer activities at the child friendly help desks
Enhanced Empowerment, Partnership and Advocacy for Child Safe Repatriation, to access services including CP in camps and host communities
Coordination with UNHCR, Refugee Affairs Secretariat (RAS) and other humanitarian actors to strengthen referral pathway
Supports the recruitment of community workers, in particular social workers and CP volunteers
Reported incidents and difficulties encountered with any CP staff or community worker to Empowerment Senior Officer or CP project manager
Ensured that assigned activities are appropriately implemented and, when necessary, ideas on amendments deemed will be shared with the Empowerment Senior Officer
Sharing and provision of appropriate child protection information to support decision making on voluntary repatriation and sustained protection for the children remaining in the camp
Conducted refresher training and mentorship for children (Child Council members, peer to peer support network members and Children Ombudsman) to reinforce knowledge on Child Protection topics and provide information on any emerging issues such as COVID 19 Prevention and camp consolidation to strengthen child participation on issues affecting them
Life skills training for girl mother’s, adolescent boys and girls, foster parents and provision of start-up kits and nurturing kits for the girl mother’s babies (0-5)
Reinforced the capacity of vulnerable foster parents, UASC and other vulnerable families through cash transfer program, and life-skills education
Participated in a base line, mid term and end term survey and evaluation of the CP project
Facilitated and conducted Project Progress Review Quarterly meetings and feedback sessions with the various targeted beneficiaries
Participated in the identification, mobilisation and training of community members and other actors to encourage their participation in different aspects of the project implementation (women, elders, leaders, youth, children, etc.) at sectional level
Contributed and Participated in the preparation and implementation of special events at community level as well as adolescent boys and girls tournaments.
Program Officer
National Drought Management Authority (NDMA)
Garissa, Kenya
05.2021 - 03.2023
Provide key inputs to the County Programme Manager (CPM) for capturing the issues specific to your sub-county in the planning and implementation of HSNP Operations;
Lead on planning and implementation of all operations of HSNP in the sub-county.
Participate in the County Technical Coordination Group (CTCG) meeting, once a month, to provide key inputs for decisions on HSNP Cash Transfer issues especially the beneficiary cases and also seek feedback from the representative of the payment service provider.
Identify key issues arising in the course of implementation of the programme and take remedial actions with the approval of the County Programme Managers.
Act as HSNP focal person at the sub-county level while representing NDMA
Effective run CBT/PMT model to rank and select beneficiaries according to the poverty index
Developed program plans and strategies to meet organizational objectives.
Provided continuous evaluation of program operations as compared with established mission and set parameters.
Organized meetings and events related to program activities.
Developed strategies aimed at improving overall program performance, efficiency, and process improvements.
Recommended implementation of risk management strategies to reduce uncertainties and improve regulatory compliance.
Psychosocial Officer
Jubaland Development Organization
Kismayo, Somalia
11.2019 - 04.2021
Provided individual and group counseling sessions for clients.
Conducted mental health assessments with clients in order to determine appropriate interventions.
Facilitated psychoeducational workshops on various topics related to mental health.
Maintained accurate and up-to-date records of client progress and treatment plans.
Provide professional and confidential services to survivors of GBV in a survivor centered approach.
Asses referral mechanism to external relevant agencies.
Ensure all work with SGBV survivors is confidential and that ethical practices are observed.
Psychosocial Support Assistant
Southern Aid
Mogadishu
07.2018 - 01.2019
Assist PSS Officer to plan and conduct group sessions on psychosocial first aid (PFA).
Assist PSS Officer to plan and facilitate and provide culturally and age appropriate PSS activities and positive coping mechanisms activities
Awareness-raising sessions regarding the availability of mental health, psychosocial support, and protection services.
Identify and refer cases for more specialized case management services.
Assist PSS Officer to plan and participate in capacity building trainings as needed and required.
Contribute to developing and continuously updating a service mapping system detailing available services and assistance in our areas of operation and ensuring follow-up of referrals in a timely manner.
Support protection teams efficiently and confidentially referring cases.
Education
Bachelor Of Arts (Psychology, Political Science & Public Administration) -
University of Nairobi
01.2020
Kenya Certificate of Secondary Education (K.C.S.E) -
Young Muslim High School
01.2016
Kenya Certificate of Primary Education (K.C.P.E) -
Mansabubu Primary School
01.2012
Master of Arts - Counseling Psychology
University of Nairobi
Nairobi, Kenya
Skills
Communication and interpersonal skills
Tenacious and resilient
Leadership and problem-solving skills
Detail-oriented
Team player
Self-driven and goal-oriented
Research skills
Solution-Focused Counseling
Therapy
Office Administration
Mental Health Support
Quantitative Analysis
Certification
Certificate in Information Communication and Technology
(ICT). Nomads Computer Centre, 2016.
Certificate in Results-Based Management (RBM) E-Course by United
Nations Children’s Fund (UNICEF 2021.
Certificate in Emergency Preparedness and Response by United Nations
Children’s Fund (UNICEF) 2021.
Certificate in Mental Health, Human Rights & Recovery- Quality Rights E-
training by World Health Organization 2021.
Certificate in Introduction to Human Rights by Amnesty International
Human Rights Academy 2020.
Certificate by Global Peace Foundation - Moral & Innovative Leadership,
New Models for Sustainable Peace and Development 2018.
Languages
Somali
First Language
English
Proficient (C2)
C2
Swahili
Proficient (C2)
C2
Hobbies and Interests
Organizing capacity building activities in the community
Being involved in charities
Volunteering and helping at local organizations and institutions
Joining social, environmental and social rights groups that uphold human rights
Participating in fundraising events to help the less privileged
Accomplishments
Recipient of the Global Peace Foundation Award for Moral & Innovative Leadership, New Models for Sustainable Peace and Development in 2018.
Proud recipient of the WHO`s Prestigious Award For Excellence in Mental Health, Human Right & Recovery.
Affiliations
Actively engaged in community service through empowerment sessions, providing support to those in need and organizing awareness campaigns on mental health. Outside of work, I am an avid photographer, capturing moments that inspire creativity and bring a unique perspective to my life. These activities reflect my commitment to making a difference in the community and maintaining a well-rounded and fulfilling lifestyle.
References
SALAH HUSSEIN DUNTO Program Manager (HSNP/NDMA).
KHALID ALI MOHAMED, Program Manager (JDO).
YUSSUF MADOBE, Senior Empowerment officer, TDH.
ABDIHAKIM ADEN, FEILD COORDINATOR, Southern Aid.
Timeline
Help Desk Officer
Terre Des Hommes Foundation
05.2023 - Current
Program Officer
National Drought Management Authority (NDMA)
05.2021 - 03.2023
Psychosocial Officer
Jubaland Development Organization
11.2019 - 04.2021
Psychosocial Support Assistant
Southern Aid
07.2018 - 01.2019
Bachelor Of Arts (Psychology, Political Science & Public Administration) -
University of Nairobi
Kenya Certificate of Secondary Education (K.C.S.E) -
Young Muslim High School
Kenya Certificate of Primary Education (K.C.P.E) -